I would like to purchase some ABiis for my school. How many students can typically use each robot?

During a typical school day and after school program, we recommend 1 robot for every 10-15 students, to allow for at least 2-3 sessions per student, per week.

How long is each lesson?

Each lesson is approximately 10-15 minutes long, depending on difficulty level.

What subjects and grade levels does ABii currently offer?

ABii currently comes with 3rd, 4th and 5th grade math.

Will ABii offer other subjects and grades?

Yes!  Certified K-5 teachers are currently working on 2nd grade math and national standards-aligned K-5 reading lessons.

How can I get new lessons when they are released?

Once you set up the wifi on your ABii robot, ABii will automatically update her own software each time she powers up, or when you click the “SYNC” button.  This includes any updates to new lessons, robot behaviors and user information.

Why does ABii stop moving in the middle of my lesson?

ABii goes to sleep after 3 minutes of inactivity.  If the student does not interact with the screen continuously for 3 minutes, a window will pop up asking if you need more time.   If no answer is received, the app will automatically log out the student and ask you to close the browser tab.

ABii just logged me out

If you do not interact with ABii for 3 minutes, she will display a message asking if you still want to continue. If no response to that message is received, ABii will log the student out due to prolonged inactivity. To avoid, please respond to ABii’s message with a “yes”.


My ABii is very laggy

If you have a large number of browser tabs open, please close all but a few. Make sure video streaming sites like Youtube, Netflix and Amazon are closed.

I just launched a lesson but I see an error

Give it a few seconds and refresh again. It might take a few seconds for the system to load.

I hit logout multiple times but ABii won't log me out.

Clear your browser cache.

If you are on chrome, follow these steps to clear cache:

  • Click on the three-dot button you see on the top right corner of the browser.
  • In the drop down menu click on “more tools”
  • Choose “Clear browsing history”
  • In the pop up message box, check “cache” and hit “OK”.
My classes don’t show up and I can't take a lesson.

First, wait for 1 full minute and refresh. Depending on the wifi speed, it might take some time to load. Next, make sure you are connected to ABii and refresh again. If the problem continues, disconnect from ABii and connect back again as your wifi is thinking it is connect to ABii but it is actually not.

The lesson screens or on-screen characters are taking a long time to load

Please wait. This happens during the first time and depends on the browser speed. From the following attempts, it should be fast.

I just created a class but i don’t see it on the dashboard

If you just created a class and you do not see it, the class information may still be loading.  Please refresh the page, log out and then log back in.

I am trying to launch a lesson or I am trying to log in and I get a network error

Try turning off your WiFi, turn it back on and double check that you are connected to ABii’s wifi.

How do I shut down ABii?

You can either navigate to the dashboard and click the “Shut Down” button, or just unplug ABii.